Return and refund policy

At cuvnrrlg.shop, we aim to provide every customer with a positive shopping experience. If you are not completely satisfied with your purchase, you may request a return under the following terms.

Return Eligibility

Returns may be requested within 30 days from the date your order is delivered.

To qualify for a return:

• The item must be unused and remain in its original condition.
• Original packaging, accessories, manuals, and all included materials must accompany the return.
• A valid order confirmation or proof of purchase is required.

Products that have been used improperly, modified, damaged after delivery, or returned with missing components may not qualify for a refund.

Return Request

Please contact our support team before sending any merchandise back.

Email: admin@cuvnrrlg.shop

Please include:

• Order number
• Product name
• Reason for the return
• Photos if the item is defective, damaged, or incorrect

Once your request has been reviewed, detailed return instructions will be provided.

Product Inspection

Every returned item is inspected after arrival before a refund is approved.

Refund Processing

Approved refunds are generally processed within 5–10 business days after the inspection has been completed.

Refunds will be issued to the original payment method used for the purchase.

Return Limitations

Returns submitted outside the allowed period or items that fail to meet the above conditions may not be accepted.